Terms &
Conditions.

About NOMAS

NOMAS Property Management (“NOMAS”, “we”, “us”) is a professional short-term rental management company registered and operating in Greece.

Scope of These Terms

These Terms & Conditions govern the relationship between NOMAS and any property owner (“Owner”, “you”) who engages NOMAS to provide property management services. These Terms, together with the individual Management Agreement signed between the parties, constitute the full agreement between NOMAS and the Owner.

Services

NOMAS provides short-term rental management services across three engagement tiers:

• Advisory (Strategic Support) — Listing creation and optimisation, pricing strategy, market analysis, and platform distribution guidance. The Owner retains responsibility for day-to-day operational management.
• e-Management (Remote Management) — Full commercial management including reservations, dynamic pricing, guest communications, review management, and reporting. The Owner retains responsibility for physical operations.
• Full Management (Zero Involvement) — Complete management of all commercial and operational aspects of the property, including reservations, guest communications, cleaning, maintenance coordination, check-in and check-out, review management, and owner reporting.

The specific services included in each engagement are set out in the individual Management Agreement. NOMAS reserves the right to subcontract certain services to trusted partner providers. All subcontracted services are held to the same NOMAS standard.

The Management Agreement

The relationship between NOMAS and the Owner is governed by a Management Agreement signed by both parties prior to the commencement of services. The Management Agreement sets out the specific services to be provided, the fee structure, the property details, and any special conditions applicable to the engagement.

Term & Renewal

The initial term of every Management Agreement is six months from the date of commencement. After the initial six-month period, the agreement renews automatically on a rolling monthly basis unless terminated by either party in accordance with the Termination clause below.

Termination

Either party may terminate the Management Agreement following the completion of the initial six-month term by providing written notice to the other party. NOMAS requires a minimum of 30 days’ written notice prior to the intended termination date to allow for the orderly handover of bookings, access credentials, and property documentation.

Termination during the initial six-month period is not permitted except in cases of material breach by either party.

Upon termination, NOMAS will honour all confirmed guest bookings that fall within the post-termination period unless otherwise agreed in writing. Any fees due to NOMAS at the date of termination remain payable in full.

Fees & Payment

NOMAS fees are calculated as a percentage of gross booking revenue received, as set out in the individual Management Agreement. The applicable percentage varies depending on the engagement tier and the specific services provided.

Fees are deducted from booking revenues received before remittance to the Owner. NOMAS issues a monthly statement detailing all revenue received, fees deducted, and any operational costs incurred on the Owner’s behalf.

NOMAS does not charge setup fees. All costs incurred by NOMAS on the Owner’s behalf in the management of the property are passed through at cost and detailed in the monthly statement.

Owner Obligations

The Owner agrees to:

• Provide NOMAS with accurate and complete information about the property, including its legal status and registration under the Greek short-term rental registry.
• Ensure the property is in a safe, clean, and habitable condition at the commencement of the management agreement.
• Inform NOMAS in advance of any periods when the property is required for personal use, in accordance with the notice periods set out in the Management Agreement.
• Comply with all applicable Greek laws and regulations relating to short-term rental activity, including registration obligations, income declaration, and the DAC7 reporting requirements of the European Union.
• Maintain adequate insurance cover for the property throughout the term of the agreement.
• Not engage any other property management company for the same property during the term of the Management Agreement without prior written agreement from NOMAS.

NOMAS Obligations

NOMAS agrees to:

• Manage the property with reasonable skill and care in accordance with the agreed service tier.
• Act in the Owner’s best commercial interests in all decisions relating to pricing, guest management, and platform operations.
• Maintain accurate records of all bookings, revenues, and costs relating to the property and make these available through the Owner’s Portal.
• Respond promptly to guest enquiries and communications in accordance with platform standards.
• Notify the Owner promptly of any significant damage, maintenance issues, or other matters requiring the Owner’s attention or decision.

Liability

NOMAS will not be liable for any loss of revenue resulting from circumstances beyond our reasonable control, including platform algorithm changes, force majeure events, regulatory changes affecting short-term rental activity, or the actions of guests.

NOMAS’s total liability to the Owner under any Management Agreement shall not exceed the total fees paid by the Owner to NOMAS in the three months preceding the event giving rise to the claim.

Guest Damage

NOMAS documents the condition of the property at every check-out. In the event of guest damage, NOMAS will initiate the relevant claim process with the booking platform on the Owner’s behalf. The Owner acknowledges that platform protection schemes have their own terms, limits, and exclusions, and that NOMAS cannot guarantee the outcome of any claim.

Confidentiality

Both parties agree to keep confidential all information relating to the other party’s business, finances, and operations that is not publicly available. This obligation survives the termination of the Management Agreement.

Data Protection

Both parties agree to comply with the General Data Protection Regulation (EU) 2016/679 and applicable Greek data protection legislation in connection with any personal data processed under the Management Agreement. NOMAS’s handling of personal data is governed by our Privacy Policy.

Intellectual Property

All listing descriptions, photography, marketing materials, and other content created by NOMAS in connection with the management of the property remain the intellectual property of NOMAS until the full settlement of any outstanding fees. Upon termination and settlement, ownership of listing content created specifically for the property transfers to the Owner.

Governing Law & Jurisdiction

These Terms & Conditions and all Management Agreements entered into under them are governed by Greek law. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Corfu, Greece.

Amendments

NOMAS reserves the right to amend these Terms & Conditions from time to time. Active clients will be notified of material changes by email with a minimum of 30 days’ notice. Continued use of NOMAS services following notification constitutes acceptance of the updated Terms.

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